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To continue reading this content, please enable JavaScript in your browser settings and refresh this page. In the ever-evolving landscape of information technology ...

In this episode of eSpeaks, Jennifer Margles, Director of Product Management at BMC Software, discusses the transition from traditional job scheduling to the era of the autonomous enterprise. eSpeaks’ ...

In today's world, it is not possible to grow your business without investing in IT services. And if you think that IT services means just your internal computer network, you are quite mistaken. IT ...

As most of you know, EMA has been actively working to research and develop best practices around the planning and deployment of the IT Infrastructure Library’s Configuration Management Database.

Over the last two decades, ITIL has become the de-facto industry standard for managing IT services. IT service management tools and processes were developed and implemented to execute ITIL standards.

Enterprise IT departments looking to successfully deploy and maintain a configuration management database should also consider redefining one staffer’s responsibilities and role into CMDB manager, ...