New research suggests that chatbots still don’t measure up to humans when it comes to connection and well-being.

Objectives Artificial intelligence (AI)-driven chatbots have been rapidly adopted across research, education, business, ...

More teens are turning to AI companions for comfort, distraction, and a sense of connection. For some, that comfort seems to ...

State and local governments are the primary point of contact for citizens seeking essential services, from renewing a driver’s license to paying a water bill or finding information on public transit.

Millions of children have adopted AI chatbots as constant companions. Experts warn of real dangers — but also some benefits.

With hundreds of millions of people turning to chatbots for advice, it was only a matter of time before tech companies began offering programs specifically designed to answer health questions. In ...

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Are "dark patterns" and product design choices to blame for the disturbing phenomenon increasingly referred to as "AI psychosis" by mental health professionals? According to some experts, the answer ...