Safaricom has addressed concerns raised by users on social media over difficulties accessing and using the newly launched My ...

Since the launch of Safaricom’s new M-Pesa app, My OneApp, customers have expressed frustration over challenges experienced ...

Some customers say they have lost previously saved Paybill and Till numbers during the migration, forcing them to re-enter ...

Safaricom has showcased My OneApp at Decode 4.0, a new super app that merges MySafaricom and M-PESA into one platform for ...

How to downgrade from Safaricom My OneApp to the old M-PESA app on Android, including step-by-step installation and how to stop automatic updates.

M-PESA: Send money, pay bills, balances, statements, Pochi Wallet, Invest, borrow, insure, schedule payments, share your wallet and so much more ...

Safaricom has taken a decisive step in its digital transformation with the launch of My OneApp, an AI-powered super app that ...

The number of active M-Pesa customers in Ethiopia grew 258.5 percent year-on-year to 5.2 million in the quarter to December 2025, boosting Safaricom’s performance in the new market, supported by ...

Kenyan operator Safaricom has introduced My OneApp at the Decode summit in Nairobi, combining M-Pesa with the MySafaricom App ...

Safaricom has begun migrating users from its standalone M-PESA app to a new platform, My OneApp, as it consolidates services and strengthens its position in Kenya's digital finance market.The company ...

Safaricom CEO Peter Ndegwa, Kodris Africa Chairman and Founder Mwaniki Munuhe and Safaricom Acting Chief of Financial Services Boniface Mungania shortly after launch of M-pesa Go in partnership with ...